Account Manager - VIC
Job No:
Red1321
Location:
Melbourne
Direct Connect is 100% Australian owned and operated, we have grown to become Australia’s largest moving services company – a success story we are extremely passionate about and proud of. Each day we continue to make moving easy for thousands of households throughout Australia, by arranging service connections to give our customers the freedom to move. In the past ten years we have helped over one million customers, by acting as their advocates, ensuring we go over and above while saving them time to move with less stress.
About the Role
We are looking for an experienced and talented Account Manager to join our team. Reporting to the National Manager, you will take over an existing portfolio of Real Estate customers, based across Victoria. This role will be responsible for managing the portfolio as well as a small amount of new business development within your geographic area of responsibility.
Your day-to-day will be varied and busy and your primary objective is to ensure that Direct Connect is front of mind for your customers and they are advocates for the Direct Connect brand. You will have ownership over your portfolio and the freedom to do what is required to grow new business partnerships. This will see you grow share of wallet from your existing portfolio. Also by prospecting new customers you will look to increase our market presence and revenue opportunities for Direct Connect and its partners.
About You
Our ideal candidate will come to us with Account Management experience, ideally with an understanding of the Real Estate or Energy industry. We’re keen to hear from Phone Sales and Call Center Operators, who can demonstrate a solid passion for building and maintaining relationships and managing accounts & portfolios. A drive to achieve and leverage of your success will see you stand out as the perfect person for this role.
Based in our wonderful Bryant & May offices in Richmond, you will join our wider retail group which includes Red Energy and Lumo Energy. This role will be a mix of phone based and face to face customer visits, where all travel expenses will be covered and you will build strong value based relationships with all customers within your portfolio. You will be empowered to get in front of customers as much as required. You will work closely with the Channels team in ensuring you maximise sales opportunities.
Experience working with Software as a Service (SAAS) and solutions/consultative selling is strongly preferred. This truly is an opportunity that you can make your own, so if you feel that you have what it takes, apply now.
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