Manager - Retail Resource Planning
Job No:
Red1330
Location:
Melbourne
It's exciting times here at Red Energy - 100% Australian owned and with over 1200 employees (and growing), this is a success story we're proud of. Based out of the impressive Bryant & May building in East Richmond, an opportunity has become available for a Manager - Retail Resource Planning to come to come in and lead resource planning in this fast paced, high touch function.
Reporting to the General Manager - Customer Management, you will support a number of key customer focused business units across the whole retail business comprising of Red Energy and Lumo Energy. In addition to your resource planning and people leadership experience, you’ll be a natural at building and managing stakeholder relationships that deliver favourable commercial terms and service levels to meet the needs of the Retail business.
The role will see you managing the forecasting and resource planning for an onshore and offshore model that both share the same aim of continuing to deliver award winning customer service to our over one million customers. You understand that delivering in your role directly impacts one of our key business differentiators - an exceptional customer experience.
You’ll be known as a statistics and reporting pro and nothing relating to data stumps you. We will be relying on you to provide meaningful reporting to the business and make recommendations for improvement. In a few words, we are looking for a strong people leader who understands that an engaged team is a productive team.
We’re values led and empower our people leaders to foster a team of engaged high performers that truly care and want their team and the wider business to continue to flourish. If you feel you have what it takes, then we encourage your application.
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