Customer Service Consultant

Job No: Red1129
Location: Melbourne

Finally there’s a place to work that makes you feel good. We’re an Aussie energy company working hard to be good to the environment supporting renewable energy.  We are continuing to grow which means more opportunities for our people. We are looking for talented individuals who are proud of the contribution they make and want to be more than just another employee.


We treasure our customer solutions consultants. They have a challenging and complex role that requires common sense, a level head and an outstanding service ethic. While these are terms that are bandied around frequently these days, we know that passionate front line customer solutions consultants are rare - so we don’t take them for granted.

You will be an experienced customer solutions professional with a passion for getting things right the first time. You will be at ease with all kinds of people regardless of their frame of mind. You can diffuse any situation with your empathic yet commercial approach and you understand that the best way to protect the company’s brand is by ending the call with a satisfied customer.

You will be rewarded with a competitive base salary and the potential for a performance based incentive every 6 months.

We are a growing 100% Australian owned and operated company and we do not let hard work go unnoticed and we celebrate the success of our employees. We encourage our employees to reach their full potential and there are always opportunities to grow within.

We have full-time and part-time permanent roles and you will need to be available to work on a rotating roster between the hours of 8:00am - 8:30pm Monday to Friday, with occasional Saturday shifts, 9:00am - 5:30pm. You will also have an opportunity to work from home once you are proficient and confident in the role. 

To learn more about us, please visit our website.

We have start dates in September 2018 & October 2018, apply now and be part of the Red Energy team!


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